Charting your Path
to Retirement
Charting your Path
to Retirement
Charting your Path
to Retirement

Building for the future since 1948

MBTA Retirement Fund In-Person Office Protocols & Requirements

The MBTA Retirement Fund (the “Retirement Fund”) is committed to the health and safety of its Members, retirees, beneficiaries, and employees. To better ensure a safe office environment, the Retirement Fund has implemented the following protocols with guidance from the CDC, OSHA, the Commonwealth and the City of Boston health department. These protocols will be in effect beginning on May 2, 2022 and continue until further notice. Please be sure to check our website (www.mbtarf.com) for important notices.

  • Telephone Hours. Monday through Friday, except holidays, from 8:30 AM to 4:30 PM, you can contact the Retirement Fund at (617) 316-3800 or (800) 810-6228.
  • In-Person Services. Monday through Friday, except holidays, from 8:30 AM to 4:30 PM, the Retirement Fund is open for in-person services, as described below. You will be required to wear a mask to enter the Retirement Fund office. If you are experiencing symptoms consistent with COVID-19 or were recently exposed to someone that had COVID-19, then you should not visit the Retirement Fund’s office
    • Limited Walk-In Services. The Retirement Fund’s walk-in services are currently limited to a 15-minute maximum per visitor. In addition to a Retirement Fund staff member being available to receive drop off materials at the Retirement Fund office, the following services are available for walk-in visitors:
      •  Change of address;
         Direct deposit information;
         Notification of deceased members;
         Dropped off Fund correspondence; and
         Return of contribution applications.
    • Services Requiring an Appointment. All other services offered by the Retirement Fund require a scheduled appointment. These services include:
      •  Retirement benefit estimates;
         Creditable service reviews;
         Review of disability-related retirement applications;
         Retirement applications and consultations;
         Workmen’s compensation service credit reviews; and
         Document notarization services.

We encourage you to review our website (www.mbtarf.com) for additional retirement benefit information and access to forms that you may need to conduct business with the Retirement Fund both in-person and remotely.
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2020 GFOA Certificate of Achievement for Excellence in Financial Reporting
The Retirement Board is committed to providing MBTA Retirement Fund members, retirees and the general public with transparency into its accounting and financial reporting, and is pleased to announce that the MBTA Retirement Fund’s annual comprehensive financial report for the fiscal year ended December 31, 2020 was awarded the Government Finance Officers Association’s (GFOA) Certificate of Achievement for Excellence in Financial Reporting (the Certificate of Excellence) on March 23, 2022. The MBTA Retirement Fund’s Finance Department was also presented with the GFOA’s Award of Financial Reporting Achievement because of its role in earning the Certificate of Excellence. The GFOA established the Certificate of Achievement for Excellence in Financial Reporting Program in 1945 to encourage and assist state and local governments to go beyond the minimum requirements of generally accepted accounting principles to prepare annual comprehensive financial reports that evidence the spirit of transparency and full disclosure and then to recognize those that succeed in achieving the goal. The GFOA describes the Certificate of Excellence as the “highest form of recognition in governmental accounting and financial reporting.” The Retirement Board is proud to report that this is the fifth consecutive year the MBTA Retirement Fund’s financial reporting has been recognized with the Certificate of Achievement for Excellence in Financial Reporting.
New! Member Self-Service
The MBTA Retirement Fund is pleased to offer a new online platform for Active and Retired Members. Please click here or use the URL below to access this new website. You will need to register for an account even if you currently have an account on mbtarf.com.

Please call our office at 617-316-3800 if you have any questions. Someone on our Staff will return your call as soon as possible. We also encourage you to send feedback to webmaster@mbtarf.com

Thank you

https://www.pensiontechnologygroup.com/mbta

The Massachusetts Bay Transportation Authority Retirement Fund is a private trust created in 1948 by the Metropolitan Transit Authority, the predecessor agency to the Massachusetts Bay Transportation Authority (“MBTA”) and The Boston Carmen’s Union, Amalgamated Transit Union Local 589. Our mission then, as now, is to provide retirement benefits for our members – the transit workers and other employees of the MBTA. To ensure that the pensions earned by active and retired members, and their beneficiaries, remain secure, we are dedicated to managing a strong and diversified investment program.

IMPORTANT NOTICES